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AI Voice Agent

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AI Voice Agents  ·  Built and deployed for UK businesses
/ 07.01  ·  AI voice agents · UK

AI voice agents
that never miss a lead.

We build and deploy human-like AI voice agents for UK businesses. Qualify leads, book appointments, follow up, recover sales — 24/7, in your brand voice, at a fraction of a sales team’s cost.

AI voice agent dashboard — campaign analytics, contact statuses and multilingual conversations
Setup from
£1,500
One-off build & deploy
Monthly from
£400
Hosting, monitoring, optimisation
Availability
24/7
Never sleeps, never misses
Live in
2–4 weeks
From kickoff to first call
The lead-response problem

Most UK businesses lose 70% of inbound leads to slow follow-up.

Studies are clear: respond within 5 minutes and you’re 21× more likely to qualify the lead. Wait 30 minutes and you’ve lost most of them to whoever picked up first. But sales teams sleep, take lunch, and can’t be in 12 places at once.

Meanwhile your CRM is full of leads that never got called back, customers about to cancel who never got an intervention, and old enquiries that nobody had time to re-engage. Every one of them is revenue walking out the door.

How AI voice agents fix it

Human-like AI that calls the moment a lead lands.

We build bespoke AI voice agents that call new leads within seconds — not minutes — qualify them against your criteria, book the meeting straight into your team’s calendar, and follow up on no-shows automatically. No more cold-call burnout, no more leaky funnels.

And it’s not a robotic IVR system. Modern AI voice agents handle natural conversation, interruption, accents, objection handling — most prospects don’t realise it’s an AI until you tell them.

Use cases

What your AI
voice agent can do.

Every AI voice agent we build is bespoke to your use case, your scripts, your CRM and your brand voice. Here’s a sample of what UK businesses are deploying them for right now.

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Inbound lead qualification

Calls every new enquiry within 60 seconds. Qualifies against your criteria, books the meeting, and posts the call summary straight into your CRM.

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Outbound cold calling

Turn cold lists into qualified pipeline. Your AI agent works through prospect lists at scale, handles objections, and books warm prospects with your sales team.

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Appointment booking

Two-way conversation: confirms appointments, handles rescheduling on the call, and sends calendar invites. Integrates directly with Calendly, Cal.com, or Google Calendar.

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No-show recovery

Automatically calls anyone who misses an appointment, finds out why, and rebooks them. Recovers 30–50% of missed bookings that would otherwise be lost.

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Customer retention

Intercepts at-risk customers before they cancel. Handles objections in real time, offers retention deals where appropriate, and escalates complex cases to a human.

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Win-back & re-engagement

Re-engages churned or inactive customers with personalised calls. Updates contact details, surfaces re-engagement offers, and revives dormant pipeline.

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Inbound support

First-line phone support: answers common questions, looks up account info, raises tickets, and escalates to human agents when the conversation needs it.

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Customer onboarding

Welcomes every new customer with a personalised call. Walks them through next steps, gathers any outstanding info, and flags anyone who needs human follow-up.

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Reviews & feedback collection

Calls customers after service, gathers structured feedback, asks happy clients for Google reviews, and flags unhappy ones for human follow-up before they post publicly.

Built on best-in-class

The right tech
for the right brief.

We’re platform-agnostic. We pick the right AI voice platform, telephony provider, and integration layer for your business — not what gives us the best margin.

Vapi
Most flexible · best for custom flows
Retell
Fastest deployment · stable platform
ElevenLabs
Best-in-class voice quality
Twilio
Enterprise telephony backbone
n8n
CRM & integration layer
Why bespoke beats SaaS

Off-the-shelf voice AI won’t sound like you.

The SaaS players (Callers, Bland, AirAI) charge per-minute fees, lock you into their script builder, and your agent sounds like every other customer’s. It’s powerful tech behind a generic interface.

We build it differently: a custom AI agent that genuinely sounds like your sales team, handles your exact objections, follows your CRM workflow, and stays with you. You own the agent, the integrations, and the data — not the platform.

What you actually get

An agent that’s part of your team.

Every deployment includes: custom prompt engineering and script design, voice training in your brand tone, direct integration with your CRM (HubSpot, Pipedrive, Salesforce, Monday, GoHighLevel), calendar booking, post-call summaries, and a dashboard you can monitor.

We build it. We deploy it. We monitor it for the first 30 days, refine the script based on real calls, and hand you a system that runs hands-off — or stay on retainer to keep optimising as your business changes.

How it works

From discovery
to live in 4 weeks.

Four-stage process built around clear checkpoints — so you know what’s happening, what’s next, and what we need from you at every stage.

i

Discovery & use case design

Free 45-minute call to walk through your use case, your current process, your CRM stack, and the metrics you want to move. We map the agent’s job, success criteria, and integration points.

Week 0 · Free
ii

Script & prompt design

We write the agent’s conversational script, design the qualification logic, define the escalation rules, and choose the voice. You review and approve before we build.

Week 1
iii

Build & integrate

Production build on Vapi or Retell, telephony via Twilio, full integration with your CRM and calendar. Daily progress updates and a live test number you can call.

Weeks 2–3
iv

Launch & optimise

Go-live with monitoring, then 30 days of script refinement based on real calls. We tune phrasing, objection handling, and routing based on what actually happens in production.

Week 4 +
Pricing

Transparent setup
+ monthly retainer.

Every AI voice agent project quoted upfront, in writing, with the scope spelled out. Per-minute call costs are pass-through at platform cost — no markup, no surprises.

Starter Agent
For one focused use case (e.g. lead qual, booking)
£1,500 setup
From £400 / month
  • One use case (e.g. inbound qualification)
  • One AI voice agent persona
  • Calendar booking integration
  • CRM logging (one platform)
  • Post-call summary emails
  • 30 days launch optimisation
Book a demo
Enterprise Build
For high-volume operations & multi-agent setups
£10,000+
Custom retainer
  • Unlimited use cases & agent personas
  • Multi-language support
  • Advanced integrations & webhooks
  • Custom telephony routing
  • Compliance & GDPR audit
  • Dedicated success manager
  • SLA & priority support
Talk to us
AI voice agent case study — campaign analytics and call performance
What good results look like

The numbers that matter.

Based on industry benchmarks from comparable deployments: lead response time drops from 30+ minutes to under 60 seconds, qualification rates climb 40–60%, and your sales team gets 15–20 hours per rep back per week — to focus on the calls that genuinely need a human.

90%
Faster lead response
60%
Higher engagement rate
20+
Hours saved per rep / week
See what’s possible for your business

We were losing leads to slow callback times — most of them never even spoke to a human. The AI agent BPE built calls them within seconds now. Qualification rate is up, our team is less burnt out, and revenue’s followed.

Sara Chen
Founder, 3D Aesthetics · Leamington Spa
AI voice agent FAQ

Everything you’d want to ask.

If your question isn’t here, book a demo call — we’ll walk through exactly how this would work for your business.

Modern AI voice agents are convincing enough that most prospects don’t realise they’re talking to an AI unless you tell them. We use the best-in-class voice models (ElevenLabs, Cartesia) with sub-second latency, natural interruption handling, and dynamic phrasing. We’ll send you sample recordings during the discovery call — you can judge for yourself.
Yes, with the right setup. AI voice agents are legal in the UK provided you (1) have a lawful basis to call the contact (legitimate interest or consent), (2) respect TPS opt-outs for cold outbound, and (3) handle the call recording and data lawfully under UK GDPR. We help you set up the compliance side — disclosure language, data retention, and TPS screening — as part of the build.
Per-minute costs are typically £0.10–£0.20 per call minute, billed at platform cost with no markup from us. Our monthly retainer (£400–£800+) covers hosting, monitoring, script optimisation, and ongoing improvements. For most businesses, total monthly costs work out at £600–£1,500 — significantly less than even one entry-level salesperson.
Yes — HubSpot, Pipedrive, Salesforce, Monday, GoHighLevel, Close, Zoho, ActiveCampaign, and most others integrate directly. For systems without a native integration, we use n8n or Make to bridge it. The agent logs the call, posts the summary, updates the lead status, and triggers any follow-up automation you want.
Two options, configured during build: warm transfer (the AI hands the call directly to a human team member in real time), or callback escalation (the AI books a callback slot with a human and logs the urgency in your CRM). You set the rules for when each kicks in — angry callers, complex technical questions, anything outside the agent’s defined scope.
Starter deployments are live in 2 weeks. Standard deployments take 3–4 weeks. The first 30 days post-launch are dedicated to optimisation — we review actual call recordings, tune the script based on real conversations, and refine objection handling. Most deployments reach steady-state performance within 6 weeks.
Minimal. The AI agent handles itself. Your team gets a dashboard to monitor calls, a Slack or email feed of qualified leads, and a simple interface to update the agent’s knowledge base when your offering changes. We deliver a 1-hour training session at handover, plus written documentation. After that, most clients touch the system maybe 10 minutes a week.
We don’t offer blanket money-back guarantees because results depend heavily on your inputs (lead quality, offer, sales process). What we do offer: a free discovery call to make sure we’re confident we can deliver before any money changes hands, a fixed-fee build with no scope creep, and a 30-day post-launch refinement period to get the agent performing properly.

Stop losing leads
to slow follow-up.

Book a free 45-minute demo. We’ll walk through how an AI voice agent would work for your specific business — what it would say, what it would do, what it would cost, and what realistic results look like. No pitch deck, no pressure.